suitcases

Guest Feedback

The happiness of our guests is important to us and we really want you to have a lovely time when you stay at one of our apartments.

Tripadvisor Certificate of Excellence 2014

Therefore, we ask for feedback following your stay so that we can constantly improve the guest experience.

TripAdvisor Links

We ask our guests to leave independent reviews on TripAdvisor and you can see the results by following the links below.


Tripadvisor

Anonymous Guest Feedback Data

However, not everyone has a Tripadvisor account and so we also ask our guests to fill in an anonymous questionnaire, ranking all aspects of their stay between 1 and 5 (5 is best).  The results of the feedback of 45 guests in 2014 are shown below and we are very proud of this.

  • All responding guests scored us as good or excellent for (average scores shown below):
    • the facilities provided
    • location
    • the appearance of our apartments
    • comfort
    • cleanliness
    • accuracy of information provided
    • ease of booking
    • correspondance prior to arrival
  • Nearly all guests (96%) scored us as good or excellent in value for money.

Of course we will not rest on our laurels and we are continuing to learn and improve.  We are aiming for 100% of our guests scoring us as good or excellent in all aspects of their stay in 2015!

guest_feedback_2014